Hiring a contractor mostly means reducing uncertainty. The questions below aren't about catching anyone out. They make sure you and the person doing the work are describing the same project.
What exactly is included in this estimate?
An estimate describes scope as much as it states a number. Ask what's included, what isn't, and what the contractor is assuming about conditions they can't see yet.
Two estimates that look far apart on price often differ mostly in what they cover.
How will we handle something unexpected?
In older homes, something usually turns up behind the drywall. What matters is the process: does work stop, do you get shown the issue, and do you decide together before anything changes?
Who will be at my house, and when?
You're inviting people into the place you live. Knowing who's on site, what hours they work and how they'll protect the space makes the whole experience easier.
How will we communicate during the project?
Ask how you'll hear about progress and how quickly you can expect a response. A contractor who answers during the job is worth a great deal.
What approvals might this project need?
Permit requirements depend on the scope of work and the municipality. You don't need the answer memorized on the first call, but the contractor should tell you what your scope likely involves and how they'll confirm it before work begins.
A short checklist
- What's included, excluded and assumed in the estimate
- How changes to scope are handled and documented
- Expected schedule and what could shift it
- Site protection and daily cleanup
- Who to contact during the project
- What the final walkthrough covers